The 'set queue auto' command enables or disables automatic queue entry. If auto is enabled, users who join the channel will be put in the queue automatically and will not be permitted to leave the queue unless they leave the channel (or a channel operator removes them from the queue).
Example:
/as chan <room> set queue auto enable
Normally you will want your users automatically placed on the queue when they arrive in the channel. Otherwise they would have to manually ask to be added very much like take-a-ticket in stores.
The 'set queue move' command enables or disables move mode. In move mode, when a channel operator takes a user out of the queue (to help or service them), the default behavior is to remove the user from the queue's main channel and move them into a new channel with the person who offered to help them. With move disabled, they will be permitted to remain in the main channel and it will be the option of the person helping them whether to put them in a new channel or not.
Example:
/as chan <room> set queue move enable
If you want to keep the main channel with only the people that havne't been helped then this option is what you would want to set.